Getting started

Welcome to Prompter, your production's home from the first planning meeting to closing night. Everything for a show lives in one place: your people, rehearsals, budget, show structure, auditions, ticketing, and your public website.

You do not need to set it all up at once. Features switch on as you are ready for them.

Screenshots show the light theme. The app looks the same in dark.

How to set up your company

You set up your company and your login together, in one go. Go to get-prompter.app and choose Sign up.

First, your company.

1. Type your company name.
2. Choose your web address on Prompter.
3. Choose your country.
4. Choose your currency.

The web address is permanent once set. Your audition links and public website live there, so choose it with care.

You can change the other three later, with one exception: the currency is fixed once you have sold your first ticket. Your country decides how tax is handled on what Prompter charges you. The currency follows it by default, so for most companies both are already right.

Then, you. Confirm you are 18 or older and authorised to create the company, then either continue with Google, or give your name, an email address and a password.

Last, click the confirmation link Prompter emails you. Your company is created at that moment, and the link signs you in. With Google there is no email, and you go straight in.

If you open the link on a different device, such as your phone, Prompter tells you your address is confirmed. Sign in on either device, and your company is created then. Nothing you typed is lost.

If nothing arrives, look in your spam folder. The "Check your email" screen can send it again, and it lets you correct the address if you mistyped it. Details you never confirm are deleted after 7 days.

If somebody invited you, don't use Sign up. Use the link in your invitation email instead.

If the name matches a company already on Prompter, the first screen asks. If it's yours, ask them to invite you. If it's a different company with the same name, carry on.

Once you are in, the organisation dashboard is your home above any single production.

Back to contents

What to do first

The dashboard opens with "Welcome to Prompter — here's where to start" and a short list of cards. They are in the order the work happens.

1. Create your first production. This one lives on Produce ▸ Productions, and it is the only step everything else depends on.
2. Get your show off the ground. Once a production exists, this card takes you into it. Add your cast and crew, build your scenes and characters, then open auditions. Each step is linked from the production's own dashboard.
3. Set up your website, when you want one.
4. Sell tickets with Box Office, when you are ready to take money.

A card disappears when you have done it, and the whole section goes once there is nothing left on it.

Your website and ticketing can wait. A show runs perfectly well on Prompter with neither switched on.

Back to contents

Why your sidebar is shorter than you expected

The left-hand menu is grouped into coloured binders, one per part of Prompter. In your organisation area you will see Organisation, Produce, Presence and Box Office.

Presence and Box Office start folded, because they are switched off for a new company. The coloured header is still there. Click it to open the binder. The switch to turn the module on is inside. Nothing is hidden from you and nothing is missing.

Once you open or close a binder yourself, Prompter remembers your choice on that device.

Back to contents

The four phases

Every production moves through four phases:

1. Planning. Build the foundations: your team, the show structure, the budget, and setting up auditions.
2. Pre-Production. Auditions go live, casting happens, rehearsals begin.
3. Production. The show is running: performances and front-of-house.
4. Post-Production. Wrap up: final reports, closing the books.

Some things are tied to the phase you're in. The clearest example: your public audition sign-up link only accepts entries during Pre-Production. You advance the phase yourself on the Timeline page. Nothing moves on without you.

Back to contents

Finding your way around

The sidebar on the left is your main navigation. What you see there depends on your role (see Roles & access) and which modules your organisation has switched on. A Manager working inside a production sees Dashboard, People, Noticeboard, Show, Auditions, Rehearsals, Meetings, Tasks, Timeline, Budget, Box Office, Documents, and Presence.

Your organisation area (Settings, billing, all your productions) is separate from any single production. Org-wide things like your timezone and logo live there.

Back to contents

Light and dark

Prompter opens in a light theme. There's a moon/sun toggle near the top of the sidebar if you'd rather work in dark, and Prompter remembers your choice on that device. It's yours alone. It isn't an organisation setting, so it doesn't change what anyone else sees. Prompter doesn't follow your computer's own light/dark setting. Only the toggle decides it.

When one of your productions reaches its Production phase, we'll offer dark mode once, if you're not already using it. By then you're likely to be reading a screen backstage, in the booth or in a darkened auditorium. Say no and we won't ask again for that show.

Back to contents

Entering dates and times

Every date and time field in Prompter works the same way: rehearsals, meetings, tasks, auditions, events, budget and availability.

Click the field and you get a calendar, or a list of times in fifteen-minute steps. Or just type, which is usually faster:

• Dates: 5/8/2026, 5 Aug, aug 5, or even today and tomorrow.
• Times: 7pm, 730, 19:30.

Dates are read day-first, so 5/8 is the 5th of August. Prompter always shows the date back to you with the month spelled out, like 5 Aug 2026. If it read your typing the wrong way round, you'll see it straight away.

Type a bare 7 as a time and you'll be offered both 7:00 am and 7:00 pm. Prompter does not pick one. The exception is an end time, where it can work it out: if the rehearsal starts at 7:00 pm, typing 9 can only mean 9:00 pm.

For end times, the list shows how long the session would run, for example 9:00 pm · 1h 30m.

Arrow keys move around the calendar or the list, Enter picks, Escape closes. On a phone or tablet you'll get your device's own picker instead.

Back to contents

Getting help

Once you are signed in, the gold help button sits at the bottom-right of every page. Click it for three things:

• Log a Ticket. Report a problem or ask us anything. We reply by email.
• Knowledge Base. This help centre.
• Bard. The AI assistant (Produce+). Inside a show it's for the Manager and HODs; in the Organisation area, for Owners and Admins.

This help centre is public. You can send any of these guides to someone who has no Prompter account, such as a new committee member or somebody deciding whether to join you.

If your committee asks how Prompter looks after your people's information, Security & data answers it: where the data is kept, who else handles it, how one company is kept apart from another, and what is not finished yet. Fuller documentation is available on request.

The email from Roscoe

Roscoe built Prompter, and he writes to the owner of every new organisation personally. He writes again if you later subscribe to Produce+. It comes from hello@get-prompter.app and arrives the morning after you sign up, not the moment you do.

It is a real email from a real person, and replying to it reaches him directly. If something is confusing, broken, or missing, that reply is the shortest route to getting it looked at.

Back to contents