Insights

Insights gives Owners and Managers a read on how your organisation is doing, across all your shows, in one place.

This article has no screenshots. Every figure on these pages is a real number that changes daily. Open the pages for the current figures.

Where to find each part

Insights is not one page. Each part lives with the product it belongs to:

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What it covers

• Ticketing. A roll-up of ticket sales across all your productions, so you can see how the season is tracking overall. Under Box Office ▸ Insights.
• Public reach. How busy your public website and audition pages are, and roughly where in the world people are coming from. Under Presence ▸ Reach.
• Account health. Your plan, storage, people, productions by phase and last activity. On your Organisation ▸ Dashboard, below the setup cards.

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Reading the reach figures

Reach shows two headline numbers, and they answer different questions.

• Visits counts visitor-days. One person who comes back on ten days counts as ten.
• Avg daily visitors is the average number of people on your site each day. This is the number to read when you want to know how big your audience is.

Prompter cannot tell you how many different people visited across the whole month. The analytics work without cookies, so a visitor is recognised only for the day of the visit. The identifier is replaced every midnight, so Prompter cannot join yesterday's visit to today's.

So treat Visits as a measure of activity, not of audience size. To know whether more people are finding your site, watch Avg daily visitors. That figure stays comparable from one month to the next.

The country list also counts visits from each country, not separate people.

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Privacy

Insights shows only your own organisation's numbers. The visitor figures are aggregate. Prompter's analytics don't use cookies or track individuals across days, so there's no consent banner.

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